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Warwick Gates Family Health Centre

Health And Wellbeing, Doctors · Warwick

About Warwick Gates Family Health Centre

Warwick Gates Family Health Centre is an NHS GP surgery providing general practice services to the local community in Warwick. The practice offers appointments, repeat prescriptions, health advice and patient support, and is part of the South Warwickshire Integrated Care Board. Patients can submit medical or administrative requests through an online triage system, which is available during weekday practice hours. The surgery also provides cervical screening, including drop in smear test sessions organised through Leamington Primary Care Network, and childhood flu vaccinations for parents to book if their child missed the school session. Patients can register with the practice, update their details, and access a range of NHS services through the NHS App. The practice publishes patient newsletters and shares health information on topics such as hay fever management. When the practice is closed, patients can contact NHS 111 for urgent medical advice, either online or by phone, with textphone and British Sign Language interpreter services available. Emergency medical care is covered through the accident and emergency department at Warwick Hospital. The practice has a complaints procedure handled by the practice manager, with written information available from reception.

Features

  • Wheelchair Accessible

Frequently asked questions

How do I request an appointment or medical advice?

You can submit a new request through the online triage system by clicking the Submit New Request button, which is available Monday to Friday from 8:00am to 6:30pm. This can be used for both medical and administrative requests.

Can I get repeat prescriptions through the practice?

Yes, repeat prescriptions are available. You can also access a range of NHS services including prescriptions through the NHS App, which is available on iOS and Android for patients aged 13 and over registered with a GP surgery in England.

What should I do if I need help when the practice is closed?

When the practice is closed you can contact NHS 111 for urgent medical advice, available 24 hours a day 7 days a week online or by phone. If you have difficulties communicating or hearing you can call 18001 111 on a textphone or use the NHS 111 British Sign Language interpreter service. Emergency medical care is covered through the A and E department at Warwick Hospital.

Can I register with the practice and update my details?

Yes, you can register with the practice and update your details through the practice website under the Register with our Practice section.

How do I make a complaint about the service?

To make a complaint you should contact the practice manager who will deal with your concerns. Further written information about the complaints procedure is available from reception. There is also a complaints form available on the practice website.

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